COVID-19 Information

Updated June 2020


As guidance regarding COVID-19 continues to develop, Schubert Club is monitoring updates from health organizations, local and state government, and the performing arts community.

For the safety of our guests and staff, our administrative offices and Museum remain temporarily closed. During this time, we can still be reached through our ticketing line at 651.292.3268 or through our main office line at 651.292.3267. We are working diligently to respond to everyone, and we appreciate your patience during times with high call volumes – we will get back to you as quickly as possible. If you have a more general question, please review our Frequently Asked Questions below, as the answer may be found there.

In light of the current uncertainties, we’ve made some temporary changes to our ticket policies for the 2020-21 season to give our ticket holders more flexible options. You can read more about our updated ticket policies here: https://schubert.org/buy-tickets/ticket-info-and-policies/

We will continue to share updates on our website, email newsletters, and social media channels. We are grateful to the Schubert Club community for your support, understanding, and flexibility in these unpredictable circumstances.

 

FAQ:

 

Will there be a 2020-2021 season?

Yes! Please be assured that we will present a 2020-21 Schubert Club season. We are actively exploring streaming technology, and our 2020-21 guest artists are committed to doing whatever is possible (and safe) in order to perform for us, even if we cannot open our season as we traditionally would with a full concert hall. Please watch your email and our website and social media channels for updates.

Will I have to wear a mask or take other precautions when attending a concert in person? What safety measures are being taken by Schubert Club and its venues?

We are fully committed to the health and safety of our patrons, artists, staff and volunteers. We are continually monitoring and assessing any new developments and recommendations, and are working closely with our venues to determine if and how we can safely hold in-person concerts. Ticket holders will be notified of any updates in a timely manner.

What should I do if a concert I have tickets to during the 2020-21 season is cancelled, postponed, or rescheduled?

 If a concert is cancelled, you will have three options for your tickets:

  • Bank the value of your tickets to be used before the end of the 2021-22 season.
  • Turn your tickets back as a charitable donation to Schubert Club.
  • Request a refund.

If a concert is postponed or rescheduled, you may still choose any of the options above. If you choose to hold on to your tickets, no further action is required from ticket holders – your tickets will automatically be transferred into the new date(s).
 

What if I do not feel safe attending a concert I already have tickets for during the 2020-21 season?

For the 2020-21 season, we will continue to offer the option for all ticket holders to have the value of their tickets banked for future use or refunded, regardless of whether or not a concert is cancelled

This way, you can subscribe or purchase tickets as you normally would while still having options if you do not feel comfortable attending for any reason. We hope this will help relieve some of the concerns we know many of our patrons are having over committing to next season.
 

Have any concerts from the 2019-20 season been postponed or rescheduled?

Yes – the entire Beethoven Quartets Series with the Danish String Quartet, originally scheduled for May of 2020, has been rescheduled for October and December of 2020. No action is required for ticket holders for the original May concerts. Your original tickets will be automatically transferred to their rescheduled date unless you have specifically requested otherwise. More information and the full schedule can be found at: https://schubert.org/concerts/beethoven-quartets-cycle/
 

Where can I find a full list of cancelled performances?

The performances and events below were cancelled during the 2019-20 season. As of now, no 2020-21 performances have been cancelled.

2019-20 Cancelled Performances and Events:

  •   The Bruce P. Carlson Scholarship Competition on March 14 & 15 (Virtual, Piano and Guitar only – see our Competition page for more info)
  •   Musicians on the Rise – Competition Winners Recital on March 28 (cancelled)
  •   Music in the Park Series: Susie Park, violin and Benjamin Hochman, piano on Sunday March 29
  •   Accordo at Westminster Hall on Monday April 6
  •   Accordo at Icehouse on Tuesday April 7
  •   KidsJam on Tuesday, April 14 and Wednesday, April 15
  •   Stile Antico on Thursday, April 16
  •   Angela Gheorghiu, soprano and Alexandra Dariescu, piano on Wednesday April 22
  •   The Family Arts Blast presented by the Arts Partnership on Saturday April 25
  •   Catalyst Quartet on Sunday April 26
  •   Accordo at Westminster on Monday June 1
  •   Accordo at Icehouse on Tuesday June 2
  •   All Courtroom Concerts and Westminster Lunchtime Concerts for the remainder of the season (through May 1).
  •   Schubert Club Annual Luncheon on June 3 (Replaced by Virtual Gathering: Music Brings Us Together: https://schubert.org/musictogether )

For more information on COVID-19:

The Minnesota Department of Health is the state’s leading authority on preparedness and information dissemination.

The Centers for Disease Control and Prevention (CDC) web site has recommendations for citizens to follow. 

Schubert Club is continually monitoring and assessing any new developments and is in contact with other performing arts organizations around the Twin Cities. We will provide updates if or when new information becomes available.